Sunday, February 7, 2016

A632.5.5.RB - Protected Values in Decision Making

Reflect on the concept map that you created in the previous exercise and consider the Dan Gilbert video from module one. Discuss your protected values and how far you are willing to go to support those values. Explore the level of  protection associated with each of your major values identified in the concept map and detail  your thoughts on each. Finally, discuss how those protected values would influence your decision-making.

I have the opportunity to have a career at Boeing and have been here for almost 19 years now too. No, actually I think I am very fortunate and maybe even spoiled! Boeing is a company and team of amazing people working in one of the most exciting industries in the world. When you consider our many accomplishments -- from designing and building the earliest biplanes to creating and supporting today's supersonic aircraft and spacecraft -- you might think we would be content with how far we've come. But a company of our size and scope doesn't succeed by resting on its laurels; we are constantly re-examining our capabilities and processes to ensure that our company is as strong and vital as our heritage. In fact, our culture mirrors the heritage of aviation itself, built on a foundation of creativity, innovation, aspiration and imagination. Values play a huge part in Boeing. Not once in awhile or every so often but every day. They are the foundation of the vision and embedded in the culture with choices and decision-making. All employees are expected to be an ambassador. The seven values include: integrity, quality, safety, diversity and inclusion, trust and respect, corporate citizenship and stakeholder success (Boeing, 2016).

Integrity includes character, ethical standards and taking personal responsibility and accountability for our behavior actions. Quality includes first-time quality and continuous improvement in all that we do to meet or exceed the standards of excellence stakeholders expect of us. Safety is we value human life and health above all else and take action accordingly to maintain the safety of our workplaces, products and services. Diversity is the skills, strengths and perspectives of our diverse team. Trust and respect is a culture of openness and inclusion in which everyone is treated fairly and where everyone has an opportunity to contribute. Corporate citizenship is being a responsible partner, neighbor and citizen to the diverse communities and customers we serve. We promote the health and wellbeing of Boeing people, their families and our communities. We protect the environment. We volunteer and financially support education and other worthy causes. Stakeholder success includes operating profitably and with integrity, we provide customers with best-value innovation and a competitive edge in their own markets; enable employees to work in a safe, ethical environment, with a highly attractive and competitive mix of pay and benefits, and the ability to further share in the company's success; reward investors with increasing shareholder value; conduct business lawfully and ethically with our suppliers; and help to strengthen communities around the world (Boeing, 2016).

For example, the three models I included on the concept map were SWOT, BCG and Hersey-Blanchard Situational Leadership (Krogerus and Tschappeler, 2008). These models are all used by Boeing. SWOT is used for mergers and acquisitions, e.g., McDonnell Douglas, Rockwell International and Hughes Aircraft Company (1997). BCG is used for stakeholders to summarize Boeing divisions along with product mixes and lines in addition to strategy and tactics. The Hersey-Blanchard Situational Leadership model is used for self-directed/high-performance teams. The seven values are all applicable for each model. There is no compromise (or exceptions) in applying the seven values for choices and decision-making. That's what makes Boeing great and an exceptional organization including celebrating the 100 year anniversary this year (1916-2016).
  
The Boeing vision states "People working together as a global enterprise for aerospace industry leadership." (Boeing, 2016)

References

Boeing (2016). Retrieved http://www.boeing.com/
Hoch, Stephen J., and Kunreuther, Howard C. (2001). Wharton on Making Decisions. Hoboken, New Jersey: John Wiley & Sons, Inc.

      Krogerus, Mikael and Tschappeler (2008). The Decision Book: 50 Models for Strategic Thinking. New York, NY: W.W. Norton Company.

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